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Privacy Policy

1. Who We Are

This website is owned and managed by Shieldo Sdn Bhd, a waterproofing solutions provider in Malaysia. Our website address is: https://shieldo.com.my.

2. What Personal Data We Collect and Why

When visitors fill out forms on our website (e.g., contact forms, quote requests), we collect:

Browser details and IP address (for spam protection and analytics)

  • Name
  • Email address
  • Phone number
  • Any message or notes provided
  • This information helps us:
  • Prevent spam and misuse
  • Respond to your inquiries or requests
  • Improve user experience and our services

3. Analytics

We use Google Analytics to understand how users interact with our website. This may include:

User behavior (clicks, scrolls, etc.)

  • Pages visited
  • Time spent on the site
  • Type of device and browser used

Data collected via Google Analytics is anonymized and does not directly identify individuals. You can read Google’s privacy policy here: https://policies.google.com/privacy

4. Media Uploads

If you upload images to the website (for example, via forms), please avoid including location data (EXIF GPS). Visitors may be able to extract this information from images.

4. Cookies

We use cookies to:

  • Help our forms remember your input for convenience
  • Analyze traffic using Google Analytics
  • Improve user experience

You can choose to disable cookies in your browser settings. However, this may affect some functionalities of the site.

5. Embedded Content from Other Websites

Our website may include embedded content (e.g., YouTube videos, Google Maps, or social media posts). These behave as if you visited the third-party site directly.
Such sites may collect data, use cookies, and track your interactions.

6. Who We Share Your Data With

We do not sell or share your personal data with third parties for marketing purposes. However, form submissions may be processed by:

Analytics tools like Google Analytics

Our internal team (for customer service)

Spam filtering services

7. How Long We Retain Your Data

Form submissions and your data are retained for as long as necessary to provide you with support or respond to your inquiry.

Data collected by analytics tools is stored according to Google Analytics’ default retention policy.

8. Your Data Rights

You may request to:

  • Receive a copy of the data we have about you
  • Ask us to delete your data from our records (unless we need to keep it for legal or security reasons)

To make a request, please contact us using the info below.

9. Where Your Data Is Sent

Form submissions may be checked through spam detection services and processed by third-party tools (like email or cloud storage providers we use internally).

10. Contact Us

If you have any questions or requests regarding this privacy policy, please contact us at:

Shieldo Sdn Bhd
Email: info@shieldo.com.my
Phone: +6013-677 1818
Website: https://shieldo.com.my