Info Last Updated July 11, 2024 @ 11:06 pm
Get Quotation
Last Updated July 11, 2024 @ 11:06 pm

Return and Refund Policy for SHIELDO Sdn Bhd Waterproofing Products:

At SHIELDO Sdn Bhd, we are committed to providing our customers with the highest quality waterproofing products. We want our customers to be completely satisfied with their purchase, and we understand that sometimes a return or refund may be necessary. Please read our return and refund policy carefully to understand your options.

Returns:

If you are not completely satisfied with your purchase, you may return the product to us within 14 days of the purchase date for a refund or exchange. To be eligible for a return, the product must be unused and in the same condition that you received it. It must also be in its original packaging.

To initiate a return, please contact us at +60136771818 or mktg.shieldo@gmail.com. Our customer service team will provide you with instructions on how to return the product. Please note that you will be responsible for the return shipping costs.

Refunds:

Once we receive your returned product, we will inspect it to ensure that it meets our return policy requirements. If the product is eligible for a return, we will process your refund within 7 business days. The refund will be issued to your original payment method. Please note that it may take several business days for the refund to appear on your account statement.

Exchanges:

If you would like to exchange your product for a different product, please contact us at +60136771818 or mktg.shieldo@gmail.com. Our customer service team will provide you with instructions on how to exchange the product. Please note that you will be responsible for the return shipping costs.

Damaged Products:

If you receive a damaged product, please contact us at +60136771818 or mktg.shieldo@gmail.com within 48 hours of receiving the product. Our customer service team will work with you to resolve the issue.

Contact Us:

If you have any questions about our return and refund policy, please contact us at +60136771818 or mktg.shieldo@gmail.com. We are happy to assist you.

Your Trusted Waterproofing Specialist
Copyright Reserved By SHIELDO Sdn Bhd (1281250-W).
crossmenu